FAQ

Ordering & Payment

How do I place an order? Simply browse our collections, select your items, choose your size, and add to cart. Follow the checkout process to complete your purchase.

What payment methods do you accept? We accept all major credit cards, PayPal, and Shop Pay for a fast and secure checkout.

Can I modify or cancel my order? Please contact us immediately at info@stryvcollective.com Once an order is processed, we cannot guarantee changes.

Shipping & Delivery

How long does shipping take? Standard shipping typically takes 5-7 business days within Australia. Express options are available at checkout.

Do you ship internationally? Currently, we ship within Australia only.

How can I track my order? You'll receive a tracking number via email once your order ships.

Returns & Exchanges

What is your return policy? If you're not completely satisfied with your order, you're welcome to return your item(s) for a Store Credit. Please note that STRYV Collective does not offer refunds for change of mind or incorrect sizing. All sale items and discounted items are final sale.

How do I start a return? Visit our Start a Return page or contact our support team.

Sizing & Fit

How do I find my size? Check our Size Guide for detailed measurements. If you're between sizes, we recommend sizing up for a more relaxed fit.

Do your items run true to size? Yes, our activewear is designed to fit true to size with comfortable stretch.